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Identity documents

The identity documents accepted for your users depend first on which identification process they attempt, then on their location.

List by process

  • Expert
  • PVID (Prestataires de vérification d'identité à distance)
  • QES (Qualified Electronic Signature)

Identification processes

Refer to the full identification documentation to review all details about identification at Swan.

ProcessExplanationLevels awarded
ExpertRequires a manual, asynchronous review by an expert in identifications. It can be used to verify an account holder's legal representative as well as account memberships.Expert level only
PVID
Prestataires de vérification d'identité à distance
Verifies a user's identity by capturing and verifying identity documents, then performing facial recognition. Any individual opening an account from an eligible account country can use PVID to complete identification, if you configure it that way. Refer to the table in the recommendations section for eligible account countries.

PVID translates to Remote Identity Verification Service Providers in English.
PVID and Expert levels
QES
Qualified Electronic Signature
Confirms who created a document, and that the document hasn't been altered since being signed. If both elements are confirmed, QES validates the authenticity and integrity of the document. Then, the user signs Swan's Terms and Conditions.

Qualified electronic signatures are compliant with EU Regulation No 910/2014 (eIDAS Regulation) for electronic transactions within Europe. Qualified electronic signatures are the digital equivalent to handwritten signatures. QES predominantly verifies individual account holders and requires a manual, asynchronous identity review by an expert before starting the signature.
QES and Expert levels